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Shift Swaps or Shift Trades

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A shift swap, sometimes called a shift trade, is a scheduling action that occurs when two employees exchange their scheduled shifts.

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In Schedules

Play video Shifts

Shifts

In order to schedule employees appropriately to work, organizations use shifts. A shift is the specific start time, end time, and job for which an employee can be scheduled to work.

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Play video Cover Requests

Cover Requests

A cover request is a type of employee scheduling request that allows an employee to ask another employee to work their shift for them, without trading shifts.

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Play video Schedule Engines

Schedule Engines

A schedule engine is the system tool that automates all or part of the scheduling process.

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Play video Availability

Availability

Availability helps managers track and view when employees can or cannot work while creating or maintaining schedules. Managers can define an employee's availability for each day of the week or for different times of the day.

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Play video Shift Patterns

Shift Patterns

A shift pattern is a collection of recurring shifts that frequently apply to one or more employees. Shift patterns can easily be assigned to employees, making it easier for managers to create schedules.

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Play video Life Cycle of a Schedule/Scheduling Process

Life Cycle of a Schedule/Scheduling Process

Schedules play a critical role in productivity, customer support, and employee work-life balance. With electronic scheduling, organizations can also get more value from their workforce management solution.

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