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Coverage

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Coverage refers to the amount and type(s) of employees required in a specific location and time to accomplish the anticipated workload.

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In Schedules

Play video Schedule Rules, Constraints, and Violations

Schedule Rules, Constraints, and Violations

Schedule rules are guidelines that organizations must enforce or monitor in the schedule. They are typically determined by organizational policies; union rules; national, state, or local regulations; or regulatory board guidelines.

2:36
Play video Shift Swaps or Shift Trades

Shift Swaps or Shift Trades

A shift swap, sometimes called a shift trade, is a scheduling action that occurs when two employees exchange their scheduled shifts.

1:12
Play video Scheduling Locations

Scheduling Locations

A scheduling location is the area of an organization’s business structure where an employee is assigned to work, for example, a specific unit or department and job.

1:04
Play video Shift Patterns

Shift Patterns

A shift pattern is a collection of recurring shifts that frequently apply to one or more employees. Shift patterns can easily be assigned to employees, making it easier for managers to create schedules.

1:45
Play video Call Lists

Call Lists

When employees call out sick, or an unexpected need to cover extra shifts comes up in the schedule, managers and staffing officers need to identify and contact available employees quickly.

2:18
Play video Shifts

Shifts

A shift is a specific span of time that an individual employee works or is scheduled to work. A shift includes start and stop times and could include any breaks.

1:25

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