On-Call
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Description
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Organizations often use scheduled shifts, such as on-call and callback, to ensure critical workers are available when needed. These policies are closely related.
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Organizations often use scheduled shifts, such as on-call and callback, to ensure critical workers are available when needed. These policies are closely related.
Employees may sometimes be unable to work their assigned shifts or unavailable for future scheduling. In other cases, they may need to work a special type of shift.
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A scheduling location is the area of an organization’s business structure where an employee is assigned to work, for example, a specific unit or department and job.
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When employees are unable to work their assigned shifts, organizations can allow them to adjust their availability to better fit their needs, supporting both flexibility and work-life balance.
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A shift pattern is a collection of recurring shifts that frequently apply to one or more employees. Shift patterns can easily be assigned to employees, making it easier for managers to create schedules.
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Coverage refers to the amount and type(s) of employees required in a specific location and time to accomplish the anticipated workload.
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Schedule rules are guidelines organizations enforce within employee schedules. These rules can come from company policies, union agreements, or legal regulations, and may apply to employees, locations, or the schedule itself.
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