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Coverage

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Coverage refers to the amount and type(s) of employees required in a specific location and time to accomplish the anticipated workload.

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In Schedules

Play video Schedule Rules, Constraints, and Violations

Schedule Rules, Constraints, and Violations

Schedule rules are guidelines organizations enforce within employee schedules. These rules can come from company policies, union agreements, or legal regulations, and may apply to employees, locations, or the schedule itself.

1:40
Play video Schedule Rule Severity Levels

Schedule Rule Severity Levels

When organizations use schedule rules to monitor compliance with scheduling policies and practices, each rule has a severity level that determines the rule’s importance.

1:29
Play video Life Cycle of a Schedule/Scheduling Process

Life Cycle of a Schedule/Scheduling Process

Schedules play a critical role in productivity, customer support, and employee work-life balance. With electronic scheduling, organizations can also get more value from their workforce management solution.

1:43
Play video Availability Change Requests

Availability Change Requests

When employees are unable to work their assigned shifts, organizations can allow them to adjust their availability to better fit their needs, supporting both flexibility and work-life balance.

1:16
Play video Shift Patterns

Shift Patterns

Many employees work standard shifts that repeat over time. To simplify scheduling, organizations can assign shift patterns that define an employee's base schedule.

1:19
Play video Scheduling Locations

Scheduling Locations

A scheduling location is the area of an organization’s business structure where an employee is assigned to work, for example, a specific unit or department and job.

1:04

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