Shift Swaps or Shift Trades
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Description
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A shift swap, sometimes called a shift trade, is a scheduling action that occurs when two employees exchange their scheduled shifts.
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A shift swap, sometimes called a shift trade, is a scheduling action that occurs when two employees exchange their scheduled shifts.
Organizations often use scheduled shifts, such as on-call and callback, to ensure critical workers are available when needed. These policies are closely related.
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Availability helps managers track and view when employees can or cannot work while creating or maintaining schedules. Managers can define an employee's availability for each day of the week or for different times of the day.
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A cover request is a type of employee scheduling request that allows an employee to ask another employee to work their shift for them, without trading shifts.
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A skill is a specialized ability or attribute of an employee that can be tracked in the system to match the right employees with the right shifts, such as language fluency, communicate skill, and so on. Skills do not expire.
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A visibility period is a defined time period when employees can submit self-service request and the time period during which those events can occur. All types of employee scheduling requests require visibility periods.
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Schedule rules are guidelines organizations enforce within employee schedules. These rules can come from company policies, union agreements, or legal regulations, and may apply to employees, locations, or the schedule itself.
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