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On-Call

1:37

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On-call helps organizations with scheduling employees and ensuring critical workers are in place when needed.

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In Schedules

Play video Availability

Availability

Availability describes an employee’s ability to be scheduled or preferences for when they can or want to work. Managers can view and update employee availability to help them identify potential employees who can fill gaps in the schedule.

2:15
Play video Skills

Skills

A skill is a specialized ability or attribute of an employee that can be tracked in the system to match the right employees with the right shifts, such as language fluency, communicate skill, and so on. Skills do not expire.

1:18
Play video Shift Swaps or Shift Trades

Shift Swaps or Shift Trades

A shift swap, sometimes called a shift trade, is a scheduling action that occurs when two employees exchange their scheduled shifts.

1:12
Play video Visibility Periods

Visibility Periods

A visibility period is a defined time period when employees can submit self-service request and the time period during which those events can occur. All types of employee scheduling requests require visibility periods.

2:40
Play video Schedule Rules, Constraints, and Violations

Schedule Rules, Constraints, and Violations

Schedule rules are guidelines that organizations must enforce or monitor in the schedule. They are typically determined by organizational policies; union rules; national, state, or local regulations; or regulatory board guidelines.

2:33
Play video Cover Requests

Cover Requests

A cover request is a type of employee scheduling request that allows an employee to ask another employee to work their shift for them, without trading shifts.

2:15

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