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Availability
Availability helps managers track and view when employees can or cannot work while creating or maintaining schedules. Managers can define an employee's availability for each day of the week or for different times of the day.
2:05
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Cover Requests
A cover request is a type of employee scheduling request that allows an employee to ask another employee to work their shift for them, without trading shifts.
2:15
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On-Call
Organizations often use scheduled shifts, such as on-call and callback, to ensure critical workers are available when needed. These policies are closely related.
1:34
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Schedule Rules, Constraints, and Violations
Schedule rules are guidelines organizations enforce within employee schedules. These rules can come from company policies, union agreements, or legal regulations, and may apply to employees, locations, or the schedule itself.
1:40
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Shift Swaps or Shift Trades
When employees cannot work an assigned shift, they may be able to trade it with a coworker instead of requesting time off. In the scheduling solution, this is known as a shift swap or shift trade.
1:00
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Skills
A skill is a specialized ability or attribute of an employee that can be tracked in the system to match the right employees with the right shifts, such as language fluency, communicate skill, and so on. Skills do not expire.
1:18
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Visibility Periods
Employees can only submit time off or schedule requests when a visibility period is open for that request type. Visibility periods control when employees can submit requests and when the requested event can occur.
1:46
UKG Concepts Video Gallery
