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Availability
Availability describes an employee’s ability to be scheduled or preferences for when they can or want to work. Managers can view and update employee availability to help them identify potential employees who can fill gaps in the schedule.
2:15
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Cover Requests
A cover request is a type of employee scheduling request that allows an employee to ask another employee to work their shift for them, without trading shifts.
2:15
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On-Call
On-call helps organizations with scheduling employees and ensuring critical workers are in place when needed.
1:37
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Schedule Rules, Constraints, and Violations
Schedule rules are guidelines that organizations must enforce or monitor in the schedule. They are typically determined by organizational policies; union rules; national, state, or local regulations; or regulatory board guidelines.
2:33
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Shift Swaps or Shift Trades
A shift swap, sometimes called a shift trade, is a scheduling action that occurs when two employees exchange their scheduled shifts.
1:08
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Skills
A skill is a specialized ability or attribute of an employee that can be tracked in the system to match the right employees with the right shifts, such as language fluency, communicate skill, and so on. Skills do not expire.
1:18
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Visibility Periods
A visibility period is a defined time period when employees can submit self-service request and the time period during which those events can occur. All types of employee scheduling requests require visibility periods.
2:40
UKG Concepts Video Gallery
