-
Coverage
Coverage refers to the amount and type(s) of employees required in a specific location and time to accomplish the anticipated workload.
2:21
-
On-Call
Organizations often use scheduled shifts, such as on-call and callback, to ensure critical workers are available when needed. These policies are closely related.
1:34
-
Schedule Engines
Organizations can use schedule engines to automatically create schedules based on their unique business needs. Depending on the solution, these tools may also be called a schedule generator, auto scheduler, or priority scheduling engine.
1:14
-
Staffing
Staffing refers to tasks related to maintaining work coverage during the current schedule period, especially in the current 24-hour period (Today/Tomorrow).
1:44