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Availability
Availability describes an employee’s ability to be scheduled or preferences for when they can or want to work. Managers can view and update employee availability to help them identify potential employees who can fill gaps in the schedule.
2:15
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Availability Change Requests
Availability Change Request helps employees take more power over their schedules. They’re allowed more autonomy because they can adjust the times they are available to work.
2:03
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Call Lists
When employees call out sick, or an unexpected need to cover extra shifts comes up in the schedule, managers and staffing officers need to identify and contact available employees quickly.
2:18
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Certifications
A certification is a license or otherwise legally documented proficiency with an expiration date that certifies employees have fulfilled certain requirements to do certain work.
1:49
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Cover Requests
A cover request is a type of employee scheduling request that allows an employee to ask another employee to work their shift for them, without trading shifts.
2:15
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Open Shifts
An open shift is a shift that is scheduled for a job but without an employee assigned to work it. Open shifts help managers to identify shifts that are either not yet or are no longer scheduled for a specific employee to work.
2:00
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Schedule Rule Severity Levels
When organizations use schedule rules to monitor compliance with scheduling policies and practices, each rule has a severity level that determines the rule’s importance.
1:29
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Schedule Rules, Constraints, and Violations
Schedule rules are guidelines that organizations must enforce or monitor in the schedule. They are typically determined by organizational policies; union rules; national, state, or local regulations; or regulatory board guidelines.
2:33
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Scheduling Locations
A scheduling location is the area of an organization’s business structure where an employee is assigned to work, for example, a specific unit or department and job.
1:04
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School Calendars
School calendars identify when school is in session and minor rules are honored for each age group.
1:21
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Shift Swaps or Shift Trades
A shift swap, sometimes called a shift trade, is a scheduling action that occurs when two employees exchange their scheduled shifts.
1:12
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Skills
A skill is a specialized ability or attribute of an employee that can be tracked in the system to match the right employees with the right shifts, such as language fluency, communicate skill, and so on. Skills do not expire.
1:18
UKG Concepts Video Gallery
