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On-Call

1:34

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Organizations often use scheduled shifts, such as on-call and callback, to ensure critical workers are available when needed. These policies are closely related.

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In Advanced Scheduling

Play video Schedule Engines

Schedule Engines

Organizations can use schedule engines to automatically create schedules based on their unique business needs. Depending on the solution, these tools may also be called a schedule generator, auto scheduler, or priority scheduling engine.

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Play video Coverage

Coverage

Coverage refers to the amount and type(s) of employees required in a specific location and time to accomplish the anticipated workload.

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Play video Staffing

Staffing

Staffing refers to tasks related to maintaining work coverage during the current schedule period, especially in the current 24-hour period (Today/Tomorrow).

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