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Visibility Periods
Employees can only submit time off or schedule requests when a visibility period is open for that request type. Visibility periods control when employees can submit requests and when the requested event can occur.
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Life Cycle of a Schedule/Scheduling Process
Schedules play a critical role in productivity, customer support, and employee work-life balance. With electronic scheduling, organizations can also get more value from their workforce management solution.
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Shifts
In order to schedule employees appropriately to work, organizations use shifts. A shift is the specific start time, end time, and job for which an employee can be scheduled to work.
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Shift Templates
A shift template is a collection of shift attributes, such as name, shift type, start and end times, and transfers, if application.
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Shift Patterns
A shift pattern is a collection of recurring shifts that frequently apply to one or more employees. Shift patterns can easily be assigned to employees, making it easier for managers to create schedules.
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Schedule Groups
A schedule group is a set of employees who share similar scheduling details. Managers use schedule groups to quickly apply the same shifts, patterns, and/or pay codes to all group members simultaneously.
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Pay Types in Scheduling
Employees may sometimes be unable to work their assigned shifts or unavailable for future scheduling. In other cases, they may need to work a special type of shift.
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Scheduling Locations
A scheduling location is the area of an organization’s business structure where an employee is assigned to work, for example, a specific unit or department and job.
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Visibility Periods
Employees can only submit time off or schedule requests when a visibility period is open for that request type. Visibility periods control when employees can submit requests and when the requested event can occur.
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On-Call
Organizations often use scheduled shifts, such as on-call and callback, to ensure critical workers are available when needed. These policies are closely related.
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