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Shift Swaps or Shift Trades

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A shift swap, sometimes called a shift trade, is a scheduling action that occurs when two employees exchange their scheduled shifts.

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In Scheduling

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A skill is a specialized ability or attribute of an employee that can be tracked in the system to match the right employees with the right shifts, such as language fluency, communicate skill, and so on. Skills do not expire.

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An open shift is a shift that is scheduled for a job but without an employee assigned to work it. Open shifts help managers to identify shifts that are either not yet or are no longer scheduled for a specific employee to work.

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A certification is a license or otherwise legally documented proficiency with an expiration date that certifies employees have fulfilled certain requirements to do certain work.

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Availability

Availability describes an employee’s ability to be scheduled or preferences for when they can or want to work. Managers can view and update employee availability to help them identify potential employees who can fill gaps in the schedule.

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