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Availability
Availability helps managers track and view when employees can or cannot work while creating or maintaining schedules. Managers can define an employee's availability for each day of the week or for different times of the day.
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Open Shifts
An open shift is a shift that is scheduled for a job but without an employee assigned to work it. Open shifts help managers to identify shifts that are either not yet or are no longer scheduled for a specific employee to work.
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Shift Swaps or Shift Trades
When employees cannot work an assigned shift, they may be able to trade it with a coworker instead of requesting time off. In the scheduling solution, this is known as a shift swap or shift trade.
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Skills
A skill is a specialized ability or attribute of an employee that can be tracked in the system to match the right employees with the right shifts, such as language fluency, communicate skill, and so on. Skills do not expire.
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Certifications
A certification is a license or otherwise legally documented proficiency with an expiration date that certifies employees have fulfilled certain requirements to do certain work.
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Availability Change Requests
When employees are unable to work their assigned shifts, organizations can allow them to adjust their availability to better fit their needs, supporting both flexibility and work-life balance.
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UKG Concepts Video Gallery
